# Privacy Policy

Pop's Chevrolet INC.

Effective Date: February 25, 2026

Pop's Chevrolet INC. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

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## 1. Information We Collect

We may collect the following personal information when you interact with our website, submit a form, apply for financing, request information, communicate with us, or engage with our automated systems:

• Full name

• Phone number

• Email address

• Mailing address

• Vehicle interest information

• Trade in details

• Credit application information

• Job title

• Communication preferences

• IP address and browser data

• Website usage data

We only collect information that you voluntarily provide to us or that is automatically collected through website analytics and communication tools.

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## 2. How We Use Your Information

We use your information for legitimate business purposes, including:

• Responding to inquiries

• Scheduling appointments

• Providing vehicle information

• Processing credit applications

• Following up on vehicle purchases or service

• Sending transactional updates

• Sending promotional and marketing communications if you have opted in

• Improving our website and customer experience

• Complying with legal obligations

We do not sell your personal information.

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## 3. SMS Communications and Consent

By providing your phone number through our website forms, chat tools, lead forms, credit applications, or other communication channels, you expressly consent to receive automated text messages from Pop's Chevrolet INC.

These messages may be sent using automated technology and may include:

• Appointment confirmations

• Appointment reminders

• Sales follow ups

• Service reminders

• Financing updates

• Promotional offers and marketing messages

Message frequency may vary.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchase.

You may opt out at any time by replying:

STOP to cancel

HELP for assistance

You may also contact us directly at 606 766 4425 or [email protected] to be removed from messaging.

We only send SMS messages to users who have provided express consent.

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## 4. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service providers, CRM platforms, or messaging providers, is permitted solely for the purpose of delivering our services.

All other use case categories exclude text messaging originator opt in data and consent. This information will not be shared with any third parties.

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## 5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Customize user experience

• Support advertising campaigns

Types of cookies we use:

Essential Cookies

Analytics Cookies

Advertising Cookies

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

Where required by law, we request your consent before using non essential cookies.

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## 6. Data Security and Retention

We implement appropriate technical and organizational security measures to protect your personal information.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

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## 7. Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Opt out of marketing communications

• Withdraw consent at any time

To exercise your rights, contact us at:

Email: [email protected]

Phone: 606 766 4425

California residents may have additional rights under the California Consumer Privacy Act.

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## 8. Children’s Privacy

We do not knowingly collect or market to individuals under 18 years of age.

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## 9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

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## 10. Contact Information

Pop's Chevrolet INC.

600 US 23

Prestonsburg Kentucky 41653

Phone: 606 766 4425

Email: [email protected]